Unwanted news site

[vmt24]

When viewing my Talk Talk emails I have a constant USA news site running in the advertisement column. I have AdBlock and have asked technical support how to get rid of this. Nobody has been able to help me so far. It is very distracting and unwanted. Any suggestions? 

[vmt24]

Thanks, Ady. The same rolling news shows using other browsers and I have an ad block already. I have found that by tapping on the three horizontal lines under "mail" it no longer appears so I am doing this. The news repeats the same five or six items and is baffling but I can live with it! 

[Ady-TalkTalk]

Test with a different browser and or adblocker.

Ady

[vmt24]

Yes only on my new laptop. I have since tried clicking on mail (the three horizontal lines) and this seems to clear it although each time I open Talk talk mail it pops up again. Any ideas? 

[Michelle-TalkTalk]

Morning,

I'm sorry for the delay. So it only happens when you access your emails on your new laptop but it doesn't happen when you access your email on a different device?

Michelle

[vmt24]

It pops up only on Talk Talk emails when I use my recently bought laptop. It didn't show on my previous DELL laptop. Would uninstalling and reinstalling Talk Talk help, do you think? It's annoying and a bit of a puzzle. Thanks. 

[Ady-TalkTalk]

Very odd and I can't replicate it. Does it happen on all your devices too?

Ady

[vmt24]

No other ads show and this seems to be a kind of spooling news from the USA, showing the same items repeatedly. 

[Ady-TalkTalk]

And no other ads showing?

Ady

[vmt24]

Having just tried Chrome again, it is now showing there too! Very confusing. 

[vmt24]

Thanks, Ady. I use Duck Duck Go. It doesn't show up when using Google Chrome. 

[Ady-TalkTalk]

Hi vmt24, I use the adblocker in my browsers and I see no feeds. The only thing I see is the emails. What browser are you using?

Ady