I have an issue with the account setup with TalkTalk, since I joined. When I sign into webmail I have no “mark as spam” option to mark emails as spam. I have tried different browsers and the issue is the same, I have logged in to my account on a different PC and again the issue follows. I have a friend who is TalkTalk account holder and if they sign in on my PC they have the option to mark emails as spam.
Just to summarise my issue, when I sign into webmail there is no “mark as spam” option, I have attached screenshots to show the missing option, screenshot1 is my account, screenshot2 is my friends account both taken from my PC using the same browser.
I have been asked to post hear by TalkTalk customer services - "If you could do that today; one of the Community Team will pick this up in the next few days if a member of the community hasn't been able to help. Cheers, Andy"