email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

disappearing emails

jazzandsam
First Timer
Message 2 of 2

I have been moving related received and sent messages into a dedicated folder since about August 2020. There were at least 50 messages there. Now there are just three, one from February 2021 and two from May 2021. Why, and where, have they gone?

 

jazzandsam

0 Likes
1 REPLY 1

Gondola
Community Star
Message 1 of 2

Hi @jazzandsam 

 

Where is the folder?  Online in your TalkTalk Mail mailbox?  Is this a personal folder in the My Folders area?

 

Do you see an inward facing arrowhead on any folder entries. That means there's a sub-folder that could be containing the missing entries.

 

If entries get deleted by the user they're moved to the Trash folder.

 

The Search function is a powerful way to search the mailbox for mail messages.

GondolaVolunteer 2017-2021

 Like below to appreciate my help . . . Best answer is + Accept as Solution

0 Likes