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email support

Ask us about your TalkTalk email account and Webmail.

emails being bounced back to a sender

TimVn
Newbie
Private Message TalkTalk

on ‎11-11-2024 11:22 AM

Message 4 of 4

I have a new contact who is getting his emails to me bounced back to him.

I use a @Tiscali.co.uk address on the talk talk website directly - I don't download emails to a client

he is using a gmail.com account

 

Any ideas how to solve?

 

thanks

 

tim

 

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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to TimVn

on ‎11-11-2024 12:17 PM

Message 1 of 4

You're welcome.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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TimVn
Newbie
Private Message TalkTalk

on ‎11-11-2024 11:58 AM

Message 2 of 4

thanks for the reply

 

Tim

 

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎11-11-2024 11:32 AM

Message 3 of 4

Hi tim, the issue has been resolved now. There's a backlog of emails and it will take a while to clear, but your mail should be arriving normally shortly.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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