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emails being rejected

BevCant
First Timer
Private Message TalkTalk
Message 8 of 8

I know there was an issue yesterday which it says has been sorted but today people are still getting emails rejected from my talktalk(tiscali) account - some get through but others don't ?

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7 REPLIES 7

Message 1 of 8

Hi BevCant, thanks for letting us know. As of 1:30 today it shouldn't happen again. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 2 of 8

Thank you - seems to be ok.

Will come back if there are any more issues.

Thanks again

Message 3 of 8

I've had confirmation that this issue should now be behind us. Please let me know if you are still being advised that mail cannot be sent due to TT992 errors. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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Message 4 of 8

Thanks I've added that to the incident. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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BevCant
First Timer
Private Message TalkTalk
Message 5 of 8

Thanks - senders I know of are @norwichcentral.org

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Message 6 of 8

@tiscali.co.uk

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Ady-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi BevCant, if you can provide the email domain i.e. the bit after @ symbol I'll add those senders to the new incident. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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