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emails from wife go straight to spam folder

pdoffwithtt
First Timer
Private Message TalkTalk

on ‎23-06-2024 12:42 PM

Message 3 of 3

Hi, I don't know why but recently any email sent to me from my wife goes straight to the spam folder.

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2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎25-06-2024 08:19 AM

Message 1 of 3

I've run 7 day scans on both yours and you wife's email addresses and neither show any blocked/deferred mail. I've raised a fault ticket for you. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Ady-TalkTalk
Support Team
Staff
Private Message

on ‎24-06-2024 11:40 AM

Message 2 of 3

Hi pdoffwithtt, please send me her email address in a personal message and I'll run a scan for you. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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