Staff here can only help with WebMail issues.
If you open your WebMail, are the emails shown there, or do you use pop settings.
Most times issues can be resolved by removing your account from Outlook and re-adding it
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
