my email has stopped sending

[mikeyb200]

Hi,

We have for years used an old (onetel.net) email address for general email. Yesterday it stopped sending email  - from both my Android phone and my Mac computer. It's receiving email OK, but sending from either isn't working - it just sits in the outbox. Has something changed, or is there a fault somewhere?

[Ady-TalkTalk]

Hi mickeyb200, please send me a personal message with your affected email address. 

Ady

[Gliwmaeden2]

Please follow up on your own thread, @Sarah4uk, to avoid chaos in the replies.

It also helps make Talktalk more aware of the extent of an issue if you each have your own thread.

[Sarah4uk]

Let me know if you get anywhere!! i tried calling yesterday, and because we no longer have an account with them, they couldnt help🙄

[mikeyb200]

Hi Sarah4uk,

Likewise! I'm currently trying to get some help via the online chat, but it's slow....

[Sarah4uk]

I've got exactly the same issue - almost glad its not just me (already started new thread)

[mikeyb200]

Hi,

Still not working this morning!

I tried using the Webmail. I get an error message:

"An error occurred inside the server which prevented it from fulfilling the request ".

Any thoughts, TalkTalk mods?