people are not receiving email i have sent

[Hitesh2]

Hello  I have been sending emails to other people for the last couple of days and they are not being received.

[mandisa1-TT]

Hi there @Hitesh2 Please try doing that and let us know if it resolves the issue. Should you require further assistance, please chat back we will need to complete checks.

[Hitesh2]

Hi I am using outlook and talk talk webmail. Neither of my emails are being received. I did call talktalk directly and they went through everything and said there was nothing wrong. I will delete the account and set it up again to see if that helps unless you have any other recommendations.

[Gliwmaeden2]

@Hitesh2, re replies:

Any notification emails you receive from Talktalk are from a No Reply address, so staff cannot read them.

Always post back on the thread here, unless support staff ask you to PM them (private message).

[Mandisa-TT]

Just to clarify, when you mentioned that one unusual email was received by someone through webmail, was that email sent by you?

[Hitesh2]

I have also replied the same to your email i received. Did you get that

[Hitesh2]

Hello Mandisa,

I am using talktalk webmail and outlook both and still not being received. I have had one odd email received by someone through webmail

[Mandisa-TT]

Hi @Hitesh2 I’m sorry to hear you’re experiencing problems with your email. Please confirm if you are using TalkTalk webmail or a 3rd party to access your emails.