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FIbre Support

Get expert support with your Fibre connection.

30 Day notice.

Team Player
Private Message
Message 3 of 3



I have contacted Talk Talk 4 times in a week.

Each time i have given notice then been told it cannot be given but someone nees to call me back.

I had this years ago.

Any chance of accepting my notice?Im well out of contract.

Please help, or it will be all the silly back and forths once more.

The test socket tests.

Community Star
Private Message TalkTalk
Message 1 of 3

@Comstock1977, Chat agents are not authorised to process cancellations, which is why you have to keep waiting for a phone call.


As Fr8ys has said, phoning in yourself is the best practical option.


Forum staff are NOT authorised to process cancellations on behalf of customers. 

Gliwmaeden2, a fellow customer.

Community Star
Private Message TalkTalk
Message 2 of 3

Sorry but notice can't be given on the forum. You do need to phone.


Be specific and ask for the Loyalty Team or Retentions.


Try phoning 0345 172 0088

Opening Hours can be found here -


If you look at the T&C (link at the bottom of each web page) you can give by sending a recorded delivery letter, but this will delay matters given the state of the post.


Staff here can only check that your request has been given, accepted and the date on disconnection.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).