Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FIbre Support

Get expert support with your Fibre connection.

DNS not responding no help from TalkTalk

Ed66uk
First Timer
Private Message TalkTalk

on ‎07-02-2025 05:29 PM

Message 2 of 2

I recently ad an error "DNS not responding". I called the helpline. It tested my telephone line which passed the test and sent me a text message suggesting that I log onto talktalk.co.uk/tech for more assistance. I find this very difficult when the DNS is not responding and I cannot therefore log onto the internet. What is a user supposed to do in these circumstances?

Labels:
0 Likes
1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

on ‎07-02-2025 10:00 PM

Message 1 of 2

Have you tried logging into whichever router you have, going to the internet connectivity section & setting it to a DNS server such as Google DNS on:-

 

8.8.8.8

8.8.4.4

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
0 Likes
© TalkTalk 2026