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FIbre Support

Get expert support with your Fibre connection.

Engineers

FFSnotagain
First Timer
Private Message TalkTalk
Message 4 of 4

That’s a joke! my internet has been down for 72 hours with no sight if an engineer, text or email let alone a phone call 

what can I do?

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hello,

 

Do you still need assistance with this?

 

Thanks

 

Michelle

 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

Have you reported the issue and had an engineer appointment arranged? If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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