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FIbre Support

Get expert support with your Fibre connection.

Fibre 150 package but being told I cannot have a digital voice

Karaparrot
First Timer
Private Message TalkTalk

on ‎20-05-2024 11:01 AM

Message 2 of 2

My account tells me that Digital Voice is not available on my package (FIBRE 150) I THOUGHT IT WAS WHEN i UPGRADED

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎22-05-2024 09:31 AM

Message 1 of 2

Hi Karaparrot,

 

How did you upgrade? With Loyalty or through your My Account? Did you receive a confirmation email that VOIP was included? Do you have a copper voice service which is still working?

 

Michelle

 

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