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FIbre Support

Get expert support with your Fibre connection.

Keep getting charged late payment fee

Marysonuga
First Timer
Private Message TalkTalk

on ‎08-09-2025 03:45 PM

Message 3 of 3

Keep getting charged a late payment fee but the website is never working for me to make a payment 

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2 REPLIES 2

Philile-TT
Support Team
Staff
Private Message

on ‎08-09-2025 04:27 PM

Message 1 of 3

Hi there @Marysonuga I am sorry to hear that you have been having trouble with making payments online. That a good suggestion by @Divsec you should consider setting up direct debit or use the automated line to make payment. The automated 24-hour payment line is 0345 1720 040.


 

Phili

Divsec
Community Star
Private Message TalkTalk

on ‎08-09-2025 03:50 PM

Message 2 of 3

Hi @Marysonuga your post has been escalated and you should hear soon.

If it were possible for you, you could set up a direct debit?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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