Get expert support with your Fibre connection.
on 09-04-2024 11:33 PM
None since this afternoon or before in London SE1 worst in maybe 10 years,please help urgently Jace!
on 10-04-2024 07:20 AM
Morning jace,
I'm sorry to hear this and I will take a look now. The voice line test is clear, however the broadband line test is inconclusive. Does your main socket have a test socket? If it does then could you connect the router at the test socket please so we can re-run the line test again. Do you also have an alternative router?
Thanks
Michelle