Routing issues to Quad9 DNS

[FingerlessGloves]

Hi TalkTalk,

I use Quad9 has my upstream DNS provider and since the 30th of May, the routing has changed. The traffic is now going all the way to germany instead of using their UK presence. I have spoke to a friend also on TalkTalk and he gets the exact same problem as myself.

Are you aware of this problem? I have also contacted Quad9 Support.

My traceroute

Tracing route to dns9.quad9.net [9.9.9.9]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2     5 ms     5 ms     5 ms  88-107-224-1.dynamic.dsl.as9105.com [88.107.224.1]
  3     5 ms     5 ms     5 ms  host-78-144-0-105.as13285.net [78.144.0.105]
  4     9 ms     9 ms     9 ms  ae55-scr002.slh.as13285.net [78.144.1.46]
  5    10 ms    10 ms    10 ms  ae64-scr102.thw.as13285.net [78.144.1.142]
  6    10 ms    10 ms    10 ms  62.157.249.20
  7    27 ms    26 ms    27 ms  f-ed13-i.F.DE.NET.DTAG.DE [217.0.203.2]
  8    31 ms    29 ms    30 ms  80.157.200.214
  9     *        *        *     Request timed out.
 10    30 ms    30 ms    29 ms  dns9.quad9.net [9.9.9.9]

Friends traceroute

Tracing route to dns9.quad9.net [9.9.9.9]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     5 ms     8 ms     6 ms  79-68-160-1.dynamic.dsl.as9105.com [79.68.160.1]
  3     5 ms     5 ms     5 ms  host-78-144-0-110.as13285.net [78.144.0.110]
  4    15 ms     7 ms     7 ms  ae57-scr001.slh.as13285.net [78.144.1.52]
  5     8 ms     8 ms     8 ms  ae62-scr102.thw.as13285.net [78.144.1.118]
  6     7 ms     8 ms     8 ms  62.157.249.20
  7    22 ms    22 ms    23 ms  f-ed13-i.F.DE.NET.DTAG.DE [217.0.201.98]
  8    31 ms    32 ms     *     80.157.200.214
  9    29 ms    29 ms    32 ms  dns9.quad9.net [9.9.9.9]

[Michelle-TalkTalk]

Morning,

Thanks for letting us know 🙂

Thanks

[FingerlessGloves · Accepted solution]

They've managed to fix their routing.

[Michelle-TalkTalk]

Hi,

Ok thanks for confirming, please let us know how you get on.

Thanks 🙂

[FingerlessGloves]

I have logged a ticket, to see if it's TT side or their side with the problem. Here's a image of the latency over the last 10 days.

Will keep you updated with Quad9's response.

[Michelle-TalkTalk]

Hello,

Thanks for your post. I'm not aware of any issues. Have you spoken to your DNS provider?

Thanks