need to turn off wifi optimisation

[Padwa69]

I need to turn off the wifi optimisation as its really starting to pee me off wifi dropping every few minutes. How do I do this please?

[Michelle-TalkTalk]

Morning,

I'm sorry for the delay. We're not currently able to switch off the wifi optimisation at the moment. Our Devices Team have asked if you can reboot the router first and retest to see if the wireless issue is still happening? Is the wifi dropping on certain devices or all devices?

Thanks

Michelle

[Gliwmaeden2]

The staff are not on here at weekends and we as customers can't do anything about that!

[Padwa69]

so, what you're saying is I have to put up with crap wifi all weekend thats a bit stupid isnt it?!

[Gliwmaeden2]

Thanks for starting your own thread, @Padwa69.

See my guidelines on my other reply re community forum profile details. 

No, you can't turn this off yourself, as you will have read on the other thread.