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Cancelling boost

DavidFGoodman
First Timer
Private Message TalkTalk
Message 5 of 5

I’m paying £16 per month for unlimited UK calls. I don’t want need or use this but when I go to ‘manage add ins’ to remove it as it claims I can do anytime it’s not there to deselect! 

D F G
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4 REPLIES 4

Message 1 of 5

Your most welcome @DavidFG, I'm just going to remove it now okay. Thanks

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Message 2 of 5

Yes please; my account has finally renewed but I no longer require the £16 add-on for unlimited calls. Thanks for your anticipated help....

DG

 

D F G
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siphosethu-TT
Support Team
Staff
Private Message
Message 3 of 5

Hi there @DavidFGoodman, do you still need any help with this? Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Talktalk just doesn't seem to be nailing that glitch in My Account, @DavidFGoodman.

 

You will have to contact Talktalk directly to get this removed. Check opening hours for phone / Chat here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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