Hey @Vonney1
Sorry to hear about the login trouble, most of the advice given below/above is correct but some slight tweaks about how this works so let me explain what should happen and then see if we can sort this.
How it's setup
My Account & Community use the same database for login, no matter if you login via community or myaccount you should always use the same email and when logged into one, it should then let you into the other. Once you have registered for myaccount you do not need to register again via the community login page, this is aimed at customers who dont already have access to myaccount.
Some odd things...
* community is 100% passwordless ( enter email, get a code, enter code, your in)
*myaccount allows you to log in with a password ( can use a password or use passwordless via email and sms)
It's pretty naff that we have two separate login journeys and at some point we will align this, the reason for it now is that our PLUS customers do not have access to myaccount, they use an app to manage their service which is also 100% passwordless and so community was updated to allow both myaccount customers like yourself and PLUS customers to login, the common denominator being "passwordless"
First time logging into community
When you first log into community or navigate to it from myaccount "after logging in there" you'll see a prompt asking you to either create a new community account or link an existing one, essentially what we're talking about here is "what do you want to be called in the community" for all new customers who've never used the community before they are going to create a new community account which is a once in a lifetime "thing" you should never be asked to do this again unless we reset your account.
Now for your issues...
In one post you mention seeing an "email not valid" message before getting a code and also after entering a code, this is odd as the only validation we do at the initial stage is if the email "looks" like a real email such as does it have an @ does it have a .com etc on the end. The checks to see if the email is active is all done after entering the code so it's odd you're seeing this before and after.
Can you please try logging in again via community and any errors you get please take full screen shots of them so you can private message them to me so i can try and see what's going on and see if i can get some logs.
In the mean time, log into myaccount then once in, just head over to community, you dont need to use the links in myaccount just come straight here, maybe bookmark the url ? and you'll be authenticated
Some more odd things... well just one actually...
My account is 100% private other than the login page where as community is 99.9% public, as such when you initially navigate from my account to community it may look like your not logged in "little ghost user icon in top right rather than your avatar" Dont worry, this is because the page your on, doesn't need to be "logged in" as such the page hasn't checked your login state however if you go to create a post it will automatically update to reflect that you're logged in and wont ask you to sign in again.
Hope this helps, give me a shout or pass them to chris who can pass them onto me and we'll see what's happening with your account not accepting the email address which is and oddity im not aware of but im sure we can fix.
Stephen, Community Manager
