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Connecting prior to activation

Raktael
First Timer
Private Message TalkTalk
Message 3 of 3

Hi,

 

I’m new to TT and moving from Sky - so no engineer visits and such. 

Eero Pros delivered today, they’re all ready to go and activation date is Monday - is there any issue if I connect the ONT to it and run off the Eeros now ahead of activation or best to just connect first thing Monday morning?

 

Any advice appreciated.

 

Thanks,

 

Eric

0 Likes
2 REPLIES 2

Message 1 of 3

Thank you so much, this was what I was looking for. First thing Monday it is! 

ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

If you mean will the eeros work with your Sky connection, the answer is "no." They are locked to the TalkTalk network so you should wait until the switch is completed. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.