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Damaged cables

Powyswalker
Newbie
Private Message TalkTalk
Message 2 of 2

Fibre cables damaged in recent storm. Openreach told me to contact TalkTalk to order new connection from openreach. Fault diagnosed on my account but cannot get to speak to anyone. Just going round in circles.

D C
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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Support opens at 9am, @Powyswalker, so you were maybe too early for them:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

It's worth trying again now, as forum staff won't pick up the thread before Monday. 

Gliwmaeden2, a fellow customer.
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