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Digital Voice (VoIP) landline fault

Spence77
First Timer
Private Message TalkTalk
Message 2 of 2

I'm currently experiencing  problems with my landline.

Started with my router intermediately light flashing to orange and back to white again, just for a couple of seconds here and there. So I checked my user interface on my account, and under the  My Phone section it says Voice is not registered, so I tried to make a out going call and calling my self from my mobile, and neither worked, just a continuous tone on the line and that's it. Tried restarting modem and router and still the same.

Hopefully it will soon put it self right, I think its only in the last few hours this has started to happen, probably when the blinky lights on the modem started, which was then.

Any help would be appreciated.

Many thanks,

Spence77.

1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@Spence77, don't change any of your settings. There's been a widespread issue with VOIP all day.

 

Follow Service Status Dashboard for updates:

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Gliwmaeden2, a fellow customer.
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