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Digital Voice (VoIP) landline fault

Spence77
First Timer
Private Message TalkTalk
Message 2 of 2

I'm currently experiencing  problems with my landline.

Started with my router intermediately light flashing to orange and back to white again, just for a couple of seconds here and there. So I checked my user interface on my account, and under the  My Phone section it says Voice is not registered, so I tried to make a out going call and calling my self from my mobile, and neither worked, just a continuous tone on the line and that's it. Tried restarting modem and router and still the same.

Hopefully it will soon put it self right, I think its only in the last few hours this has started to happen, probably when the blinky lights on the modem started, which was then.

Any help would be appreciated.

Many thanks,

Spence77.

1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

@Spence77, don't change any of your settings. There's been a widespread issue with VOIP all day.

 

Follow Service Status Dashboard for updates:

 

https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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