Digital phone using VoiP

[Manxman44]

I have had full fibre 150 installed recently. My problem is with Voip as I now keep getting

‘ghost’ calls twice an hour. The call display shows ‘no number’ plus the call time. I have

already spent some considerable time on the help chat line being passed from one wrong department to another without any real help to solve the problem. It must be

up to TalkTalk to rectify the problem as it they who are providing the VoiP service.

[Michelle-TalkTalk]

Hello,

Can I just confirm, are you using the Wifi Hub 2 router please?

Thanks

Michelle

[Gliwmaeden2]

It's a known issue, @Manxman44.

Staff will reply during the week. 

For them to identify your account, please add your Talktalk phone number in Personal Information and your account number in Private Notes, at the end of that section. 

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