After the first engineer not showing in January (which I made a post about), we went through the whole procedure again through phone. We we’re supposed to receive Fibre 150, the TV add on with the 4k box, and a way to still be able to receive calls through our landline.
We got quoted £29.50, which was actually a bit cheaper than the first time round. It was supposed to be installed today in the AM, but alas, they haven’t showed up again.
We considering leaving after the first mishap, but unless it can be sorted somewhat promptly, I think that will be our only choice.
Please, at least try to give us a reason to stay with your company.
John
