Long Delay in Installation

[Filibrit]

Hi - Been waiting over 40 days for Full Fibre installation. No communications from Open Reach

and Customer service Helpline not especially helpful.

Have raised a Complaint and await results…..

[sabelo-TT]

Hello there @Filibrit 

I do give thanks for bringing this to our attention as I do apologise for any inconvenience/difficulties that this may have caused to you. 

Rest assured as we will look into this matter for you however, firstly, please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info