Not receiving incoming calls.

[Antoni2]

Have been converted to full fiber 11th Nov. New router had not arrived. It came a few days later. Connected ok. Plugged phone ionto back of router. Can make clls OK but found out today that incomming calls not geeting through. When someone calls from a mobile phone they get a message saying cannot connect at present try later. Tried plugging the phone back ito the old copper connection but it no longer works.

[Antoni2]

Yes. Didn't fix it.

[Anonymous]

Good afternoon,

I'm sorry to hear this. Have you tried rebooting the router and then retesting this again?

Thanks

Michelle