Return of router

[spaarks11]

I have received a demand to return Eero router s/no. NCAW06G87KYGX4E

1. I do not have the prepaid label, which I used to send a previous router back some months ago.

2. I still need the router to fill in a dead spot.

Please advise

Denis Campbell

[angelique-TT]

Please can you send a screenshot of the part that says you need to return your router.

[spaarks11]

This afternoon at 16:04email from TalkTalk

[angelique-TT]

Hi there @spaarks11. Please can you confirm when did you receive a demand regarding this?