cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Struggling to get started and can’t get help from talk talk

Watson1
First Timer
Message 4 of 4

I’ve bought full fibre to the house (with eero router and grandstream to convert digital phone signal) - WiFi does not reach whole of house so I was told by talk talk to buy a Tenda booster - problem - no where I plug cables into 1. On Mac 2. No place in eero to plug in as sockets all used - any help

 

 

0 Likes
3 REPLIES 3

mrwrighty
Enlightened One
Private Message TalkTalk
Message 1 of 4

No point buying a Tenda booster you need to add Eero Nodes to be able to fully manage your mesh network via the App. Adding in 3rd party boosters will just confuse the situation for you. Far better to expand what you have or invest in a better router (TT may supply one).

0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Morning,

 

How are you getting on?

 

Thanks

 

0 Likes

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 4

The one Eero normally does not have sufficient coverage on its own, you really need at least one more Eero of the same specification, so that it can form a mesh network. The Eero was designed to be a mesh network, not a standalone router. If I was you, I would talk to the TalkTalk Loyalty department on 0345 1725157 and see if they can supply you with an extra unit at a suitable price.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

0 Likes