NEED SOME HELP?

Gigabit · ‎24-11-2023

As of today, I am no longer able to connect to the router settings, the page just spins forever and then eventually times out. This happens in all browsers.

What can I do to fix this?

Anonymous · ‎27-11-2023

Morning,

How are you getting on?

Thanks

Michelle

KeithFrench · ‎24-11-2023

If you don't even know what router you have (label on the back of it - usually behind a pull up plastic panel), all I can suggest is that you perform a factory default of the router's configuration. You can do this by pushing in & holding the small recessed reset switch by the power button for about 10 seconds whilst it is turned on.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Gigabit · ‎24-11-2023

Not a clue, nothing will load, can't even get to the login page, it just hangs on loading.

KeithFrench · ‎24-11-2023

Which make/model of router is this, do you know what firmware version it is running? If a Sagemcom, this is at the bottom of the login page.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

NEED SOME HELP?

Suddenly unable to get into the router settings