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What's going on with MyAccount?

Billx
Philosopher
Private Message TalkTalk
Message 5 of 5

I can't log in to MyAccount.

What is happening now?

Miserable new colour theme as well. Yellow-green. Looks like something for the sheep to graze on.

 

This is the error message:

abcabc

It always ends here, as above.

I used to log into MyAccount via 'https://service.talktalk.co.uk/myaccount/dashboard?order=FTTP'.

I also used to be able to log in via:

https://www.talktalk.co.uk/login and https://www.talktalk.co.uk/myaccount

 

I have deleted most of my TalkTalk cookies, but no luck.

 

Edit: 00:26 - I just tried via 'https://myaccount.talktalk.co.uk/'

I got a much more sensible message this time:

Apparently TalkTalk are doing some maintenance.

abcabc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Bill

 

 

 

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4 REPLIES 4

Billx
Philosopher
Private Message TalkTalk
Message 1 of 5

All's sweet. Everything working normally.

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Message 2 of 5

It feels much more, like down-branding.

Bill

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Philile-TT
Support Team
Staff
Private Message
Message 3 of 5

@Billx we are rebranding. 

Phili
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Divsec
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @Billx glad you got to the bottom of it. Let's hope everything is back to normal this morning

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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