Cancelling
on 27-08-2024 10:23 AM
Message 2 of 2
How do I go about cancelling my home phone as I no longer need it but I still require broadband
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1 REPLY 1
on 27-08-2024 10:55 AM
Message 1 of 2
It's integrated with basic ADSL broadband and FTTC, so can't be separated and cancelled. You are not paying extra for it, @AnnJan - it is part of the same copper line to the house.
The only way to get rid of it is to upgrade the whole thing to full fibre, to the premises, data only.
Not cheaper.
Gliwmaeden2, a fellow customer.
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