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[Tony70]

Hi my cordless dect phone says fixed line in use when trying to call it so get no inbound calls p.s only got the one handset connected to the line except for my broadband which works fine 

[Michelle-TalkTalk]

Hi Tony,

Thanks for the update and I'm glad to hear that your voice service is now working ok.

Thanks

Michelle 🙂

[Tony70]

Hi tried new filter and handset was still saying fixed line in use then I reset the base station and can now receive incoming calls thanks

[Tony70]

Hi Debbie tried with a new filter but was the same handset kept saying fixed line in use then I rest the base station and now can receive incoming calls thanks for your help

[Debbie-TalkTalk]

Morning @Tony70 

How are you getting on?

[Tony70]

Hi thanks I'm o n fiber 65 will test socket tomorrow I and also try new filter and let you know more when tested

[KeithFrench]

What package are you on? Unless full fibre, what happens if you move the phone to the test socket behind the master socket's removable faceplate, and connect it via a new microfilter or at least a known good one?