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VOIP on Full Fibre 500

Eastfield
Whizz Kid
Private Message TalkTalk

on ‎26-08-2024 04:20 PM

Message 4 of 4

I am currently on the Full Fibre 150 package with VOIP and this deal comes to an end in October. In your sales blurb you seem to suggest that VOIP will not be available with the higher broadband speeds and I would like to consider extending my contract to FF 500 + VOIP. Is this possible?

I am asking on this forum as I am not sure sales will be able to answer reliably!!

Eastfield
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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message
In response to Eastfield

on ‎27-08-2024 06:49 AM

Message 1 of 4

Thanks @ferguson 

 

Michelle

 

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Eastfield
Whizz Kid
Private Message TalkTalk

on ‎26-08-2024 04:27 PM

Message 2 of 4

Thanks Ferg. That's all I need to know. Now to get a good price!

Eastfield
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ferguson
Community Star
Private Message TalkTalk

on ‎26-08-2024 04:25 PM

Message 3 of 4

If you already have a Full Fibre service with VoIP then there should be no problem, I successfully switched from 150 to 900 and kept the VoIP service. Your best bet is to contact customer services directly, despite any misgivings you may have. Upgrades cannot be arranged on here in any event. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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