That's a scam. No way would you be asked to buy an Apple card, or to pay for anything concerning an upgrade from Openreach or TalkTalk.
The only thing you may have to purchase is a phone if your existing one is so old it would not work over VOIP, but then that would be advice given for you to source your own phone.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
