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Get help with your TalkTalk landline and calling features.

Digital voice technologies

denzil2002
First Timer
Private Message TalkTalk
Message 5 of 5

I currently have a landline with TalkTalk, and am considering a new contract. Many providers are switching to digital voice services by Dec 2025, and at the latest Jan 2027. Are TalkTalk prepared for this changeover, and how will my phone be affected? There doesn’t seem to be much on the website about it!

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4 REPLIES 4

Message 1 of 5

Thank you @denzil2002. While Fullfibre might not currently be accessible in your area, TalkTalk plans to introduce it there soon. If you're able to recontract with us, you could take advantage of significant discounts available to you.

 

 

Kanya

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denzil2002
First Timer
Private Message TalkTalk
Message 2 of 5

Thanks for the advice. Will investigate further.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 5

@denzil2002, if ordering Full Fibre, make sure that you order digital voice with the order at the same time, to keep your phone number. 

 

It may come with a £2.00 monthly fee, before calls, as some packages don't bundle it in inclusively, unlike the inclusive copper lines in recent years.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Have you seen this page?

https://www.talktalk.co.uk/digital-voice

 

There is an availability checker on this page too.

 

I'd suggest Phoning the Loyalty Team to sign up if interested as they hold the best deals available.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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