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Get help with your TalkTalk landline and calling features.

Digital voice technologies

denzil2002
First Timer
Private Message TalkTalk
Message 5 of 5

I currently have a landline with TalkTalk, and am considering a new contract. Many providers are switching to digital voice services by Dec 2025, and at the latest Jan 2027. Are TalkTalk prepared for this changeover, and how will my phone be affected? There doesn’t seem to be much on the website about it!

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4 REPLIES 4

Message 1 of 5

Thank you @denzil2002. While Fullfibre might not currently be accessible in your area, TalkTalk plans to introduce it there soon. If you're able to recontract with us, you could take advantage of significant discounts available to you.

 

 

Kanya

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denzil2002
First Timer
Private Message TalkTalk
Message 2 of 5

Thanks for the advice. Will investigate further.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 5

@denzil2002, if ordering Full Fibre, make sure that you order digital voice with the order at the same time, to keep your phone number. 

 

It may come with a £2.00 monthly fee, before calls, as some packages don't bundle it in inclusively, unlike the inclusive copper lines in recent years.

Gliwmaeden2, a fellow customer.
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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Have you seen this page?

https://www.talktalk.co.uk/digital-voice

 

There is an availability checker on this page too.

 

I'd suggest Phoning the Loyalty Team to sign up if interested as they hold the best deals available.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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