No number entry in call list every 30 minutes

[Vaasa]

This appears to have been a common problem for other TalkTalk customers. 

Since the system was updated recently, the call list on my home phone contains an entry every 30 minutes saying ‘No number’. The phone doesn’t ring when this happens.

This only started when the new fibre broadband was installed and the home phone was plugged into the new router.

[Debbie-TalkTalk]

Hi @Vaasa 

That's great, thanks for letting me know 🙂

Debbie

[Vaasa]

Problem resolved. Thank you.

[Debbie-TalkTalk]

Hi @Vaasa 

Thanks for updating your Community Profile.

I've made a change that will resolve this issue. I will check in again with you on Friday to make sure that this issue has been fully resolved.

Thanks again.

Debbie

[Vaasa]

Community profile updated. Thanks

[Chris-TalkTalk]

Hi Vaasa,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris