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Home Phone

Get help with your TalkTalk landline and calling features.

Phone number of in coming calls is not displaying

Sandrascrim
First Timer
Private Message TalkTalk
Message 9 of 9

don't know which one I need 

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8 REPLIES 8

Message 1 of 9

Thank you for the support @Gliwmaeden2 

Message 2 of 9

@Sandrascrim, this is a community forum, so you post a message and it reaches staff in a queue for attention. 

 

It's not a Chat facility, so you wouldn't always get a response within the hour, sometimes a day or two.

 

Within 15 minutes you have had 2 responses from @Mandisa-TT, which I would say was excellent service. 

 

If you ever need to speak to a Talktalk support agent in real time, you can always phone or use Live Chat, but these bring their own challenges. 

 

Opening hours are listed here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.
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Message 3 of 9

The feature is free of charge.

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Message 4 of 9

I will be able to add the feature on your account and it will be active within the next 24 hours and then you will be able to follow the steps to have it activated, would you like me to add the feature for you?

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Message 5 of 9

Caller Display lets you see who's calling before you pick up the phone. The caller's number will appear on your phone's display screen, so you can choose to pick it up or let it go to your answering service.

You can also use Caller Display to avoid nuisance or cold calls. If your phone doesn't have a display screen, it can't be used with this feature.

Activating Caller Display

  1. Log in to My Account
  2. Select Networks & Connections from the navigation menu
  3. Select My Telephone Settings
  4. Select Manage home phone Boosts from the dropdown menu
  5. Tick Caller Display in the Privacy features section
  6. Select Update
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Message 6 of 9

What a waste of time this is, what happened to talking to a person? 

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Sandrascrim
First Timer
Private Message TalkTalk
Message 7 of 9

Since joining talk talk the number of in coming calls is not showing on the handset, I'm being bombarded with scam calls, if I could see the number I wouldn't answer it but as it is I can't see who is ringing 

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Mandisa-TT
Support Team
Staff
Private Message
Message 8 of 9

Hi @Sandrascrim thank you for reaching to us today, can you give more details on your query.

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