landline

[Fedup80]

I have a dial tone and I can call other people and hear them but they cannot hear me what can I try?

[Michelle-TalkTalk]

Hi @Fedup80 

Do you still need assistance with this?

Thanks

Michelle

[Michelle-TalkTalk]

Hello,

Can you please update your community profile to include your:

• Name
• TalkTalk Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[ferguson]

Have you tried connecting at the test socket? See here for more details:

https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432

Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond tomorrow.