It all seems confusing, i have dialed 1472 on my landline callsafe does seem to be active, even though i am  on Voip, its all very conflicting ! TalkTalk say callsafe is not available on Voip, also it is no longer suported, now we are told its £1 a month to support it ! I am confused, sure I am not alone !! 

I had that same problem, I was using Chromium browser on Linux. I then read some threads on here and saw a suggestion to try another device so I thought I'd start by just trying a different browser. It worked fine in Firefox! I suspect it was some extension installed in Chromium which was stopping a popup from coming up.

Talktalk never publishes estimates  - different deals will have been set up with different ISPs. It's better that they are confident of delivery, rather than promising availability and not being able to keep up with demand.   Can you check what you posted as the voucher value, @Trekian?   £4k ??? Is this what you are referring to?   https://www.google.com/search?q=%C2%A34k+voucher+with+Openreach&oq=%C2%A34k+voucher+with+Openreach+&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRigATIHCAIQIRigATIHCAMQIRigATIHCAQQIRigATIHCAUQIRiPAjIHCAYQIRiPAtIBCTE3MjAwajBqNKgCAbACAQ&client=ms-android-samsung-ss&sourceid=chrome-mobile&ie=UTF-8   Many readers will not be familiar with the scheme.  

Do you get the normal picture on the TV if you plug the aerial directly into the TV bypassing the box?   Is it all stations or just some? HD stations are more prone to fluctuations than SD ones.   If not you may have a damaged cable or aerial,bot you signal my be compromised . Check you local transmission by looking on Freeview website or digital TV site to see if there is any work going on on your transmitter    It could just be atmospherics which would normally clear in 24 to 48 hours, but if it persists then you could try a retune, but you could lose any stations you currently have.   If it's an aerial issue you will need to consult a local installer for a solution    In case it's the box, what model do you have?

It seems odd that other suppliers could provide this service within a day of the openreach notification. We are now 23 days down the line. Since I was informed that this is done remotely, why can an estimate of the availablity not be provided by the engineers to me via customer services.?

@Bojangle, My Account doesn't work well these days for adding / removing boosts etc, unfortunately, so you're best to ring 03451 720088 or use Chat.    Detailed hours are given here:   https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broadband

Hi Thanks for that, yes i have had callsafe on a previous package, hopefully TalkTalk staff will pick my question up from here, I was under the impression callsafe was not avaiable on new packages ?    Thanks 

  I have changed the bandwidth to 20MHz for the 2.4GHz frequency band.  It was about 9:30 last night when I lost connection. I should point out that the router settings I have never adjusted apart from changing my password.  These settings used must have been default when I set up the router following the instructions given by Talk Talk.  I will let you know if I have further issues.  Thanks.

I am on Full Fibre and have neither a red banner as you describe, nor have I received an email. Have you ever had CallSafe active on a previous package? To be on the safe side, personally I would contact customer services directly to check and remove if necessary.

Hi, Thanks for that, When i log into my account there is a red banner accross the top saying after Jan there will be a charge with a link to call safe, clicking the link tells me callsafe is not avaiable on digital voice, callsafe is not not shown elsewhere in on the my account settings. With any luck its a generic email sent in error ! 

Thanks Keith, I hear what you're saying and agree that an AC supply would be safest but sadly my budget doesn't run to a UPS that will give a few hours of AC power. I'm comfortable with a DC UPS, just need to confirm polarity compatibility with the hub...the UPS I'm looking at has the centre contact +ve and the outer collar -ve.  The 12v output is rated up to 3A, and the total power output from the UPS (across all sockets) is 35W. I think I'm ok with this, provided the plug fits ! It comes with 5.5x2.5, 5.5x2.1 and 5.5x1.9 plugs.