Mobile support

LenMarsh · 7 hours ago

please can you remove my MFA I need to set it up on a new phone

Thanks

fr8ys · 6 hours ago

Was this a TalkTalk person who set up the MFA, or a possible scammer who has the authentication codes set to him?

Or if an indepent person you may to approach them to get this removed.

However this sounds like a mobile issue rather than an online security issue and as such mobile support is not available via this forum.

Please see the pinned post at the top of the forum for details on how to access mobile support

https://community.talktalk.co.uk/t5/Mobile/Do-you-need-help-with-your-TalkTalk-Mobile-service/m-p/30...

Good luck and hope this helps.
Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

LenMarsh · 7 hours ago

Iphone, my account was hacked so an IT guy secured my account and got rid of the hacker but we need to remove his MFA and move it onto my phone please

fr8ys · 7 hours ago

Hi

Could you please advise what you mean by MFA in this connection and what type of phone are you trying to set up.

Thank you

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).