Broadband made faster

[StephenF]

We're all using our home broadband more than ever before (the average TalkTalk home downloads 45GB of data a month). So we're investing tens of millions of pounds into our network to make it faster and more stable.

Here's what we've been doing:

• Adding capacity, so the network doesn’t get overloaded and slow you down
• Simplifying the network so it can adapt more quickly to future needs
• Developing an Ultra Fibre Optic network that runs all the way to your router
• Working closely with Netflix and YouTube for quicker and smoother streaming
• Finding and fixing the parts of our network that weren’t as reliable as they could be
• And, we're pleased to say we’ve just reached number 1* for keeping your speed the same – however busy the internet is

Making the most of our improved network

We bring the best possible broadband connection to your home – but there are a number of factors inside your home that affect the speed you get on your devices. Here are some tips to keep their performance up.

• Place your router in a central unobstructed location, facing into the room
• Try not to put your router in a corner with concrete or brick walls
• Nearby electrical devices like a cordless phone, microwave or baby monitor can disrupt your signal
• Leave your router on at night so we can keep it updated for the best possible connection. It’s not using much electricity, we promise

*Ranked number one by SamKnows based on peak throughput percentage which was 98.81% for TalkTalk in December 2016 for Fast Broadband according to SamKnows broadband performance monitoring service for UK ISPs in December 2016.