We're aware some customers are unable to view their boost channels in the TV guide. We'd like to apologise for the inconvenience caused and assure you our engineers are investigating this as a priority.
Latest Update, 2:30pm 23rd November:
Our engineers have confirmed that most of the affected customers issues have been resolved. If you're still affected then you can try updating your TV Box to the latest software which you can do by following the below steps:
- Press the YouView / Menu button on your remote
- Select Settings
- Select Software Information
- Select Update software
Alternatively, take a look at the guide TV Software Updates
SimonB
