We're aware that customers connected to the following exchanges are currently experiencing a loss of service;
Brownhills
Lichfield
Shenstone
Latest update: 11:48am 6th February 2023
Virgin Media engineers are currently installing a replacement part in the exchange. Once installed and tested the service will be restored in affected areas.
We'd like to apologise for any inconvenience caused during this time and assure you that the engineers are working to restore service as a priority.
