Latest update - Our engineers have now fixed the issue and your services should have returned to normal.
We're aware that some customers are having issues with their Phone, Broadband and TV services that are connected to the Cleckheaton exchange. This is affecting customers with 01274 numbers.
We're sorry for any inconvenience this may be causing. We have found a fault with an Openreach circuit and engineers have been sent to the site for further investigation. Please rest assured that we're working around the clock to fix the issue.
I've got no service what should I do?
If you're experiencing an outage with your service there's no need to contact us as we're already working on the issue. However if you urgently need to speak with us you can contact us here.