We’re aware that some of our customers are having problems chatting to our support team across our Help, My Account & My Connection sites. Our Virtual assistant Sara is available to answer your questions however you may see the following message when being transferred to our support team:
"We’re sorry to keep you waiting, all our agents are currently busy. We’ll be with you shortly."
The team are working hard to get things back up and running as quickly as we can. Please check back here for updates.
Stephen, Community Manager
