How to unblock TeamViewer or RustDesk - the SAFE way
(update to my previous post about TeamViewer only)
These remote access applications are blocked by TalkTalk as part of ‘Scam Protection’ FOR GOOD REASON – they could be use by a scammer to gain access to you computer (if you fall for his lies).
However many of us actually want to have safe remote access to a distant computer – e.g. for remote working. If so, you’ll need to unblock the relevant domain. Here’s how:
Log into ‘your TalkTalk account and click on “My package and services”, then go to “My security settings”. Once there, you COULD turn off “Scam Protection” to allow remote access, BUT that is NOT a good idea as it will unblock everything! There is a SAFER WAY:
Turn on “Kid Safe” and go to “Kid Safe Settings”. Even if you don’t have kids, whilst here you might want to tick one or two types of websites to block (someone might visit someday).
Then “Click here to manually block or allow websites”.
In the “Website URL” box type teamviewer.com or rustdesk.com, click “Allow” then “Save changes”. (You can also add other domains if you require).
You should now be able to access TeamViewer/RustDesk.
