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TV Support

For help with your TalkTalk TV box, channels and apps.

How do i go about ordering a replacement TV remote

Helen541
Popular Poster
Private Message TalkTalk

on ‎31-08-2024 03:50 PM

Message 2 of 2

My TV remote is playing up and fast forward button is not working

How do I go about getting a replacement remote.

I have a Huawei box.


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fr8ys
Community Star
Private Message TalkTalk

on ‎31-08-2024 04:21 PM

Message 1 of 2

Unfortunately these remotes are no longer available.

 

If your box is still working, and you have followed the resetting your remote instructions, then I'd suggest searching ebay for a replacement.

 

TalkTalk now only offer non recordable boxes and you will probably need to recontract to obtain one of these.

 

If you wish to get a new, non recordable box try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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