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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk TV

DaveMcD
First Timer
Private Message TalkTalk

on ‎03-01-2024 05:05 PM

Message 2 of 2

Just become aware that I have been paying £5 per month for TV presumably ever since a past recontract, when I was assured I was renewing under the same terms as the previous contract. I do not use TalkTalkTV but there seems to be no way to cancel this "add on" in my account. They have charged me a fortune for something I never asked for. Is there some way to turn off the payments?

Dave

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fr8ys
Community Star
Private Message TalkTalk

on ‎03-01-2024 05:12 PM

Message 1 of 2

This is classed as a change of contract and to get it removed you will need to speak to the loyalty team as cancellations cannot be done via the forum.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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