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TV Support

For help with your TalkTalk TV box, channels and apps.

Why is my TalkTalk TV not woking.

JennySL
First Timer
Private Message TalkTalk

on ‎21-02-2024 11:21 PM

Message 4 of 4

I'm paying for TalkTalk TV, but the TalkTalk button on my box remote does nothing. How do I access TalkTalk TV?

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3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk
In response to JennySL

on ‎22-02-2024 07:24 PM

Message 1 of 4

Box and access to apps.

 

Their help article is here.

https://community.talktalk.co.uk/t5/Articles/What-is-TalkTalk-TV/ta-p/2279095

 

You can remove the charge but may be required to return the box if you do.

 

If you wish to discuss this you will need to phone to get it removed.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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JennySL
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎22-02-2024 05:00 PM

Message 2 of 4

So what am I paying for?

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎22-02-2024 11:15 AM

Message 3 of 4

This is a legacy button from when there were items like the TalkTalk TV store where you could purchase additional content like films 

 

This is no longer an option as the store closed so the button no longer has a function 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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