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14-11-2025 12:51 PM - edited 14-11-2025 01:57 PM
Yes, that is allowed and possible.
An @ talktalk.net email address is NOT a legacy address, and can be used for this purpose.
I use an @ talktalk.net email address as the username for logging in to the TalkTalk MyAccount.
It is completely separate from the same email address which I also use as a normal email address.
I don’t need to use a gmail.com, a hotmail.com, or a yahoo.com or any other email address for logging in to the TalkTalk MyAccount.
I have also recently used the TalkTalk MyAccount password reset function to reset that password. It works perfectly.
So, what is my issue?
I refer to the thread, https://community.talktalk.co.uk/t5/Email/E-mail-address/m-p/3137329#M197561
There, there was a misstatement that TalkTalk does not allow a customer to use a TalkTalk legacy email address, e.g. a talktalk.net email address, as the username for logging in to the TalkTalk MyAccount, because of possible problems of using password reset.
A talktalk.net email address, is NOT a legacy TalkTalk email address.
While one may not be able to use a tiscali.co.uk email address for this purpose, one can use a talktalk.net email address.
And the password of this address can be securely reset.
Now the issue got hot, when I contradicted the misstatement, and my message was swiftly deleted.
I am re-contradicting the original misstatement, in my own thread.
on 14-11-2025 02:08 PM
This has been responded to on another person's thread and is not a topic for support.
@Billx
I am not deleting this, but moving it to the lounge for possible discussion
As I understand it sweeps are made of logins and for security reasons, if TalkTalk mail and legacy addresses are being used, users are requested to change it.
This action may catch up with you at a later date.
Please do not keep raising the same issues, either on your own threads or others.
Thank you.